1. General Information
Xdebug Cloud consists of the Website (https://xdebug.cloud) and the hosted Cloud Server. Both are hosted in the UK.
Xdebug Cloud's general principle is to store as little information as possible to provide the service, allow for troubleshooting, and do accurate billing.
By visiting this website, and using the Xdebug Cloud product, you accept and consent to the practises described in this policy.
No information has been, or will be shared, with third parties.
2. Collecting, Processing, and Use of Personally Identifiable Data
For billing purposes I collect: Business Name, Business Address, VAT/TAX numbers, Contact Person Name, Contact Person Email, Billing Email.
The Contact Person Name and Contact Person Email are used for important communication regarding the product and/or availability.
You can opt-in to product news on your profile page, which will be delivered as notification, or subscribe to the news letter which will arrive as plain text e-mail, no more than once a month.
Retention: Billing period, plus 7 years to comply with local laws.
For your user account I collect: Account Name, an Email Address to login with, an automatically created UUID to uniquely identify a user so that it is possible to change email address, and one or more IDE/Xdebug connection tokens.
Additionally, Xdebug Cloud stores how many IDE connections have been made for a user, whether and when your email address was confirmed, when the account was created, how often you have logged in, and when your last login was, when you last viewed notifications, and when (if at all) you performed password reset requests and when these were made.
The Account information can be requested in JSON format, by e-mailing support.
Retention: Until the user removes the account.
The Website only uses a single
PHPSESSID cookie to remember
that you are currently logged in.
2.2.3 Third Party
The Website does not include trackers, advertising cookies/tokens, or any other third party tools.
The Website makes no external HTTP requests.
2.3 Cloud Server
2.3.1 Session Logs
Xdebug Cloud logs the start and end time of IDE and Xdebug connections, UUID, and connection tokens that belong to the session.
This session log is collected to provide you with status and debugging information on your user profile information in an aggregated form.
The Session Logs for your Account can be requested in JSON format, by e-mailing support.
Retention: At most 3 months.
2.3.2 Xdebug Cloud Server Logs
The Server Logs store information for the cloud hosted service. This includes: start up and shut down, every attempted Xdebug and IDE connection with originating IP address and port, connection time-outs, session termination, TLS/SSL errors, successful IDE connections with Account Name and UUID.
This list is not exhaustive and each element is stored with a timestamp. This information is collected for debugging and support purposes only. It can only be searched through by time, type, and if available, connection token.
The Cloud Server logs do not store debugging traffic, and neither does the Cloud Server analyse or inspect debugging traffic beyond the initial connection init which is required to redirect an incoming debugging request to the right IDE.
The Cloud Server Logs for your Account can be requested in JSON format, by e-mailing support.
Retention: At most 2 months.
2.3.3 Website Audit Logs
Stores information about logging in (success and failure), account status changes, password reset requests and confirmations. It also stores information about Website errors.
The authentication information is stored for security analysis and debugging purposes, and the website errors are collected to improve the Xdebug Cloud website itself.
Website Audit Logs can not be shared due to security reasons.
Retention: At most 3 months.
2.3.4 PHP Version Information
Stores which PHP versions connect to Xdebug Cloud.
The data is stored without account or token information, in week sized buckets. This makes it not possible to relate the PHP versions to any individual user or token.
Retention: For ever.
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we will respond as soon as possible, but at least within one month. Please contact us at if you wish to make a request.
If you feel that we did not handle your request to satisfaction, you can complain with regards to data protection issues to the ICO, which is the DPA (Data Protection Authority) in the UK. Xdebug Cloud's registration number is ZA908971.